Shipping Policy
Shipping Policy for PetGroom.in
Thank you for choosing PetGroom.in for your pet care needs. Please read the following shipping policy carefully to understand how we handle the delivery of your orders.
- Order Processing Time: All orders are processed within 1-7 business days (Monday-Friday), excluding holidays. Orders placed on weekends or holidays will be processed on the next business day.
- Shipping Methods: We offer standard shipping for all orders within the India.
Expedited shipping options may be available at an additional cost, which will be displayed at checkout. - Shipping Rates: Shipping rates are calculated based on the weight of your order and your location.
Free shipping may be offered for orders exceeding a certain value, as specified on our website. - Shipping Carriers: We primarily use trusted carriers such as Ship rocket & Others* for shipping.
The choice of carrier may vary depending on factors such as package size, weight, and delivery destination. - Delivery Time: Standard shipping typically takes 3-7 business days for delivery within the India.
Expedited shipping options, if chosen, will expedite the delivery process according to the selected service level. - Tracking Information: Once your order is shipped, you will receive a shipping confirmation email containing tracking information.
You can track your order using the provided tracking number on the carrier’s website.
- International Shipping: At this time, we only offer shipping within India. We do not ship internationally.
- Shipping Delays: While we strive to deliver your orders promptly, unforeseen circumstances such as weather conditions, natural disasters, or carrier delays may affect delivery times.
PetGroom.in is not responsible for shipping delays caused by third-party carriers. - Incomplete or Incorrect Address:
Please ensure that your shipping address is complete and accurate before placing your order. PetGroom.in is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.
If an order is returned to us due to an incomplete or incorrect address, the customer will be responsible for any additional shipping charges to resend the order. - Order Tracking & Support:
If you have any questions or concerns regarding your order, please contact our customer support team at petgroom49@gmail.com
Our customer support team will assist you with tracking your order or resolving any shipping-related issues. - Policy Updates:
PetGroom.in reserves the right to update or modify this shipping policy at any time without prior notice. Any changes will be reflected on this page.
By placing an order on PetGroom.in, you agree to abide by the terms and conditions outlined in this shipping policy. If you have any questions or need further assistance, please don’t hesitate to contact us. Thank you for shopping with PetGroom.in!